We want you to be happy with your order, but we also understand that sometimes things don’t go as planned. Here's how our refund policy works:

We offer a 30-day return policy,which means you have 30 days after receiving your item to request a return.

To be eligible for a return:

• Your item must be in the same condition you received unaware, unused, and in its original packaging.
• You’ll need to provide your receipt or proof of purchase.

You’ll also need the receipt or proof of purchase.

To start a return, email us at photomagnetsbyadam@gmail.com. If your return is accepted, we’ll send you a return shipping label and instructions on where to send the package. Returns sent without first contacting us will not be accepted.

You’re always welcome to reach out to us with any return questions atphotomagnetsbyadam@gmail.com

If your order arrives damaged, defective, or if you received the wrong item, please contact us immediately so we can make it right. Just send us an email with your order details and photos if possible, and we’ll take care of the rest.

Some items are final sale and non-refundable, including:

• Custom photo magnets and personalized products
• Special orders
• Items marked as Final Sale on our website

Because these items are made just for you, we’re unable to accept returns unless they arrive damaged or defective. Please double-check your photos and order details before placing your order. If you’re unsure about anything, we’re here to help before you purchase.

Need something different? The fastest way to get the item you want is to place a new order and return the one you have (if it’s eligible). Once your return is accepted, we’ll guide you through the process.

Once we receive and inspect your return, we’ll let you know if your refund has been approved. If approved, it will be processed back to your original payment method. Please allow a few business days for your bank or credit card company to post the refund.